We may be required to modify this Privacy Policy at any time, in particular in order to comply with changes in the laws and regulations in force. In the event of a modification, we will inform you and seek your agreement through our website or by e-mail, before the modification(s) take(s) effect.
I – Purpose of this document
II – Personal data collected
Within the framework of your relations with the resort of Allevard-les-Bains – Office de Tourisme Belledonne Chartreuse, you may have to provide us with some of your personal data. All these personal data are subject to automated processing carried out with your agreement and in compliance with the applicable legislation.This may include the following:
- Surname, first name ;
- Postcode ;
- Country
- E-mail ;
- Message
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III – Purposes of the collection of personal data
The information collected is used solely for the purpose of communication, information or promotion of tourist offers on the territory of Belledonne Chartreuse. It is also intended to manage your requests for information, printed or electronic documentation, subscription to newsletters or use of interactive services of the website.
Information on the interests of users at the time of their registration to our services is collected for the sole purpose of better serving users in the future.
The information collected on the browsing and actions of the visitors of the website is anonymous and is intended to improve our services.
You may object to this processing by using the unsubscription link on the newsletter or by contacting OFFICE DE TOURISME BELLEDONNE CHARTREUSE – 60 Place de la Cave 38660 LA TERRASSE par l’adresse communication@belledonne-chartreuse.com, or by sending a letter to OFFICE DE TOURISME BELLEDONNE CHARTREUSE – SERVICE COMMUNICATION – 60 Place de la Cave – 38660 LA TERRASSE.
The resort of Allevard-les-Bains – Office de Tourisme Belledonne Chartreuse guarantees that your personal data will not be processed for any other purpose than those set out above.Under no circumstances will your personal data be processed for purposes other than those for which we have legal obligations, legitimate interests or for which you have given your consent.
Should our services be required to process your personal data for purposes other than those set out above, this Privacy Policy will be updated and subject to your consent.
IV – Retention period of personal data
In accordance with the legislation in force, the resort of Allevard-les-Bains – Office de Tourisme Belledonne Chartreuse will only keep your personal data for the time necessary to achieve the above-mentioned purposes.At the end of the retention period mentioned below, your personal data will be deleted and/or archived and/or made anonymous.
Your personal data will be kept up to three (3) years after our last contact or the last purchase of a product and/or use of a service of the resort of Allevard-les-Bains – Office de Tourisme Belledonne Chartreuse.
V –Rights on personal data
You have the right to access, rectify and delete your personal data as well as the right to oppose and limit the processing. In addition, you have the right to the portability of your personal data.
You have the right to access, rectify and delete your personal data as well as the right to oppose and limit the processing. In addition, you have the right to the portability of your personal data.
These rights can be exercised by simple request to the following address: communication@belledonne-chartreuse.com
In accordance with the provisions of Article 13 of the GDMP, you have the right to lodge a complaint with the competent supervisory authority if you consider that we have not respected your rights.
VI –Recipients of personal data – Storage and security
In any case your personal data are processed in accordance with the purposes set by the resort of Allevard-les-Bains – Office de Tourisme Belledonne Chartreuse. The sub-contracting company may not process your personal data for other purposes without your express consent.
Cookie management
A cookie is a small text file containing various information. It is placed in the memory of your terminal (computer, tablet, smartphone, etc.) by the server of the website visited or by a third party server (web analytics service, etc.). During the period of validity or registration of the cookie, it will make it possible to identify your device during your next visits.
Third party companies may also, subject to your choices, place cookies on your computer (e.g. Google Analytics, Facebook, etc.). Regardless of the type of cookies, only the issuer of a cookie is likely to read or modify the information contained therein.
Which cookies do we use?
Essential cookies: They are essential to the proper operation of the website because they allow you to access reserved areas such as your personal space or your favourites. They enable us to memorise information relating to the forms that you are likely to fill in on our website, and to adapt the presentation of our website to the display preferences of your terminal. Without these cookies, it would not be possible for you to use our website under normal conditions.
Analytical or performance cookies: These cookies enable us to know the use and performance of our website and to improve its operation. In particular, they measure your browsing data (volume of visits, sections and content visited, etc.). The data collected for statistical processing is anonymous.
These cookies are essential because they allow us to improve the interest and ergonomics of our services or even to detect navigation problems.
Social media cookies
We have no control over the process used by social media to collect information about your browsing on our website. If you are a member of one of these media, we invite you to consult the privacy protection policies of these social media to learn about the purposes of use, including advertising, of the navigation information they may collect through these application buttons.
Accepting or refusing cookies
You can choose to accept or decline cookies on your device at any time by configuring your browser software. You can also configure your browser to accept or decline cookies on a case-by-case basis before a cookie is stored on your device.
How do I set cookies via my web browser?
The configuration of cookie management depends on the browser. Here are online help tools to configure them. For more information on how to set Cookies according to your browser, you can consult the following sites:
For the record, by disabling Cookies identified as optional via your browser, you will also disable all Cookies used on this Website, including those recommended for the proper function of our sites.
More information on cookies from the CNIL
Find more information on the use of cookies on the CNIL website.
utilisation des cookies sur le site de la CNIL
VII – Contact
If you have any questions about our Privacy Policy or if you have any queries about your personal data, we remind you that you can contact us:
- By sending us an email to the following address:
- By sending us a letter to the following address: OFFICE DE TOURISME BELLEDONNE CHARTREUSE – SERVICE COMMUNICATION, 60 PLACE DE LA CAVE, 3866 LA TERRASSE.
